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Client arago endeavour mining manufacturing successfactors

Endeavour Mining: harmonising HR across five mining sites in West Africa

Project objective

Endeavour Mining, the leading gold producer in West Africa, with operations in Burkina Faso, Côte d’Ivoire and Senegal, chose Arago to take over its HR transformation on SAP SuccessFactors.

The goal: replace Excel files that varied from one site to the next with a single HR platform, named MyPath, gradually covering the entire employee journey. A pioneering approach in the West African mining sector.

Endeavour mining logo client arago
Client context

Harmonising HR processes across multiple sites

Endeavour Mining runs five operating sites: two in Burkina Faso, two in Côte d’Ivoire and one in Senegal.

Before adopting SAP SuccessFactors, each site managed its HR processes in its own way, using separate Excel files. As the group grew, Endeavour Mining chose SAP SuccessFactors for its standard functional coverage, with no custom development.

Challenges

Scattered HR data and inconsistent processes: the challenges across five mining sites

The organisation faced several challenges:

  • Scattered data: Excel files specific to each site, with no shared data reference.
  • Inconsistent processes: HR practices that differed by country and by site.
  • Time-consuming processes: leave requests went through DocuSign; compensation campaigns were managed in Excel.
  • Complex business rules: highly variable rotations depending on the mining phase, contract type and expatriate status.

Beyond a new tool, Endeavour Mining wanted to consolidate its HR processes and create a collaborative platform for employees, managers and leadership:

  • Stick to the standard: limit custom development to ensure the solution’s longevity, knowledge transfer and a sound technology infrastructure.
  • Deliver tangible results: quickly put usable features into users’ hands to restore confidence.
  • Structure data and rethink processes: processes that HR teams can easily understand, and faster onboarding for new employees.
  • Build autonomy: develop in-house skills to administer the platform.
  • Support careers: connect goals, skills, training and pay in a single journey, sending a strong employer brand message.
Solutions

Why Endeavour Mining chose Arago

Endeavour Mining selected Arago for several reasons:

  • One of the few integrators able to demonstrate end-to-end implementation of every module in the SAP SuccessFactors suite.
  • Strong references in industry.
  • A standardised approach to the modules and an offer designed to deliver usable features quickly.
  • A commitment to helping the client achieve autonomy.
  • Expert consultants in their field.

Arago took over the project in March 2024 with a phased approach: a standard foundation first, then one module after another, often in parallel. Endeavour Mining named the platform MyPath, meaning “my career path” within the group.

A module-by-module rollout

  1. March to December 2024 – Core HR: structuring employee data and processes, followed by the go-live of SAP SuccessFactors Employee Central in December 2024.
  2. January 2025 – Performance and goals: first goal-setting cycle in SAP SuccessFactors Performance & Goals. Arago added a myMeta layer in the group’s colours, with step-by-step guidance, to make the tool easier to pick up and adopt.
  3. January 2026 – Compensation: compensation campaigns, previously managed in Excel, moved to SAP SuccessFactors Compensation.
  4. September 2026 – Time, absences and rotations: go-live of SAP SuccessFactors Time Off and Time Tracking, configured for mining-specific rotations (short contracts during exploration, long rotations, expatriates). Timesheets are pre-filled according to each employee’s rotation and approved automatically when nothing changes.

Run support that transfers skills

Since the first go-live, Endeavour Mining has relied on Arago’s run team. At the client’s request, every ticket is resolved and explained, as a mini training session that builds the team’s autonomy.

Results and benefits

What SAP SuccessFactors has changed for Endeavour Mining’s HR teams

  • A first go-live in 9 months: from Arago taking over the project to the first go-live (Employee Central), after two years without any release to production.
  • A single platform to manage all HR processes, replacing numerous Excel files.
  • Employee self-service: employees can view their personal information independently, without going through HR.
  • Greater visibility for managers: clear view of attendance, rotations and the impact of a rotation change.
  • Stronger manager-employee dialogue: appraisal forms are kept in employee profiles from one year to the next.
  • Structured training needs: employee needs are extracted every year to plan upcoming training.
  • A more autonomous HR team: Arago’s run (support) team helps Endeavour Mining’s teams become more self-sufficient with the tool, through post go-live follow-up and short training sessions.

“Our priority was to have a single platform that could harmonise our processes and centralise information in one reliable source. With Arago, we achieved this while staying on a standard solution and on schedule. Today, our employees access their information independently and our managers have greater visibility. Transparency is now a reality in our HR function.”

Endeavour Mining
Blandine Tchegninou, HRIS & Data Manager
Go further with Arago

Why choose Arago for your HR transformation with SAP SuccessFactors?

Arago is an SAP Gold Partner and has specialised in SAP SuccessFactors since 2010. Our teams cover the entire suite, from core HR to payroll, talent and time management.

Our R&D team also designs simple, connected applications that complement your existing tools. They add missing features and make exchanges between your systems smoother.

To go further, Arago works with a network of more than 15 technology partners to support your evolving needs.

Taking over a struggling project, multi-country environments or complex business rules: we favour the standard, deliver usable features quickly and transfer skills to your teams, right through to run support.

Selected solutions

To address these challenges, Endeavour Mining relied on the following solutions, integrated and developed by Arago:

SAP SuccessFactors

Digitise, standardise and manage your HR processes on a global scale.

SAP SuccessFactors Compensation

This gives you a simple way to manage employee compensation programmes as well as ensuring fairness and alignment with business objectives.

SAP SuccessFactors Performance and Goals

You can manage and track employee goals and performance effectively, which ensures alignment with organisational objectives and boosts employee involvement and productivity.

SAP SuccessFactors Time Tracking

This is a comprehensive solution which allows you to track employee time and attendance accurately, streamlines workforce management, as well as optimising productivity in your organisation.

SAP SuccessFactors Employee Central

This cloud-based HR management system provides you with a central repository for employee data, streamlines your HR processes and allows you to manage your workforce more efficiently.

myMeta

We have chosen to partner with myMeta for its ability to transform the user experience for business tools. Together, we are helping our customers to: accelerate the adoption of their digital solutions, reduce training and support costs, and improve user satisfaction and productivity.

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