We have chosen to partner with myMeta for its ability to transform the user experience for business tools. Together, we are helping our customers to: accelerate the adoption of their digital solutions, reduce training and support costs, and improve user satisfaction and productivity.
myMeta is a digital adoption and user experience orchestration platform designed to improve the actual use of business tools, without modifying existing applications.
Combined with Arago’s HRIS expertise, myMeta helps organizations secure their digital transformation initiatives, reduce user friction, and maximize the value of HR and Finance investments.
The goal: turn user experience into a true driver of operational performance.
In many organizations, HR, Finance, or business solutions are successfully deployed, yet usage remains uneven. Complex user journeys, input errors, rising support costs, and fragmented processes all limit the real value delivered by HRIS solutions—especially in multi‑tool, multi‑country environments.
If you are facing one or more of the challenges below, Arago and myMeta can support you:
myMeta provides step‑by‑step guides embedded directly into applications. With contextual tooltips and role‑based user journeys, users are guided in real time.
myMeta acts as an intelligent layer on top of your business applications. It enhances the user interface without changing the source code of existing solutions:
Beyond traditional ticketing, myMeta includes a contextual support module:
Beyond digital adoption, myMeta follows a Digital Experience Orchestration (DXOP) approach. The platform acts as an orchestration layer between users, applications, and data.
In complex HRIS environments, data is often spread across multiple systems (HRIS, ERP, Finance tools, CRM). This fragmentation leads to inconsistencies, duplicate entries, and delays in decision‑making.
With myMeta, orchestration makes it possible to:
In practical terms, myMeta transforms a collection of tools into a unified experience, focused on usability and performance.
Arago implements myMeta using a structured methodology designed to ensure sustainable and measurable adoption.
Analysis of real user journeys to identify pain points and adoption gaps.
Definition of role‑based guided journeys and orchestration scenarios.
Integration with no impact on the HRIS core, UX customization, and business rule configuration.
Communication, adoption plan, and lightweight training. First guided journeys are live within a few weeks.
Usage measurement, data‑driven adjustments, and ongoing support.
myMeta can be deployed across all major market solutions, including SAP SuccessFactors, Workday, Oracle, SAP Concur, and Salesforce.
Arago supports clients in hybrid and multi‑solution environments, delivering a consistent adoption strategy at the enterprise level—regardless of the number of platforms in use.
Founded in 2019 by HR and UX design experts, myMeta develops employee‑centric digital adoption technology. Originating in Italy and now operating internationally, myMeta provides an intelligent overlay that transforms the user experience of business software (SAP, Workday, Oracle, Salesforce, and more).
Its mission: make technology more human, more efficient, and more engaging.
myMeta enhances the adoption of digital tools by guiding users directly within applications (contextual guidance, UX overlays) and by orchestrating their experience and data across multiple systems. Arago deploys and configures myMeta for complex HRIS environments.
No. myMeta is compatible with SAP SuccessFactors, Workday, Oracle HCM, SAP Concur, Salesforce, SAP S/4HANA and other business solutions. Arago supports organisations in multi-platform environments.
Digital adoption makes it easier for guides to use a tool and improves the user experience. Orchestration goes a step further: it coordinates user journeys, data and interactions across multiple systems to create a unified and consistent experience.
No. myMeta operates as an overlay, without altering the core functionality of existing systems (SAP, Workday, Oracle, etc.). Deployment is quick and poses no risk to existing systems.
The first guided tours may be available within a few weeks, depending on the scope of the project. Arago is rolling out the service in phases to ensure rapid and sustainable results.
The cost varies depending on the scope (number of applications, countries and user profiles). Arago carries out an initial assessment to define the scope and estimate the investment. Please contact us to arrange an initial discussion.
Yes. myMeta is designed for organisations operating across multiple countries and languages. Arago regularly supports medium-sized companies and large groups with international roll-outs covering multiple HRIS platforms.
