SAP Concur

Automate, monitor and manage your business expenses worldwide.

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SAP Concur: a cloud-based solution for business travel and expense management

What is SAP Concur?

SAP Concur is the leading cloud solution for managing business travel, expense claims and supplier invoices, developed by SAP. Deployed as a SaaS solution, it connects the entire business expenditure cycle within a single platform: travel booking, expense claim submission and approval, supplier invoice processing and real-time expenditure analytics. Available in over 150 countries and used by more than 46,000 organisations worldwide, SAP Concur is designed for mid-market and large organisations operating in international and multi-entity environments.

Arago, Europe’s leading SAP Concur integrator

Arago, an SAP Gold Partner, is the leading SAP Concur integrator in Europe for complex finance and business travel projects, with over 150 projects deployed across more than 20 countries. Our added value goes beyond simply deploying the solution: we help finance departments to rethink their spending policies, automate their processes end-to-end and manage their travel costs with a level of visibility they have never had before. It is this dual expertise in finance and business operations and SAP Concur that sets us apart from a mere technical integrator.

Arago is a certified SAP Gold Partner, SAP Concur Professional Implementation Partner and SAP Concur Travel Certified TMC.
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SAP Concur: measurable results for finance teams

SAP Concur delivers significant and rapid savings across the entire business travel and expense management cycle (source: IDC study of organisations using SAP Concur – January 2026):

  • Return on investment in 5 months 
  • 406% ROI over 3 years
  • $1.6 million in average annual savings on expenditure
  • Processing time for expense claims reduced by 53% 
  • 72% fewer lost receipts
  • Compliance with spending policies has increased by +19 points 
  • Audit team efficiency improved by 55% 
  • 36% fewer calls to the helpdesk

Who is SAP Concur designed for?

Financial issues and contexts of use

SAP Concur projects are most often undertaken as part of a comprehensive overhaul of finance, procurement and travel processes: streamlining expenditure policies, modernising reimbursement workflows, optimising business travel management or automating supplier invoice processing. Whether the aim is to regain control over expense claims (Expense), establish a consistent group-wide travel policy (Travel) or streamline the procure-to-pay cycle (Invoice), the challenges addressed are operational, financial and regulatory in nature.

Relevant functions:

  • Finance Departments (CFO) and Management Accounting
  • Travel managers and procurement managers
  • Human Resources Department (HRD)
  • Information Systems Department (ISD)
  • Multinational companies, international groups, mid-sized companies and large organisations

Are you facing any of these finance and travel challenges?

  • Manual expense claim processes, which are time-consuming and prone to recurring errors
  • Lack of consolidated real-time visibility into business expenses
  • Difficulties in enforcing group-wide travel and procurement policies
  • Disparate tools with little integration between travel management, expense management and accounting
  • Regulatory compliance issues (recoverable VAT, URSSAF, GDPR, local tax legislation)
  • A substandard experience for staff on the move

SAP Concur modules: comprehensive coverage of expense management

SAP Concur is a modular cloud suite that connects, automates and simplifies all business expense-related processes. It is designed for organisations wishing to move beyond the simple administrative management of expense claims to manage their costs proactively, strengthen their compliance and enhance the experience of their employees whilst on the move.

Interconnected modules to cover the entire expenditure cycle 

SAP Concur covers all key expense management processes within a single platform:

  • Concur Travel: business travel bookings (flights, hotels, trains, car hire), itinerary management, compliance with travel policies and the duty to protect employees.
  • Concur Expense: digitalisation and automation of expense claims, capture of supporting documents using OCR and AI, approval workflows, compliance checks and accelerated reimbursement.
  • Concur Invoice: automation of supplier invoice processing (accounts payable), from capture to payment, reducing errors and processing times.
  • Concur Request: advance travel requests with smart cost estimates, enabling you to control expenditure before it occurs.
  • Concur Intelligence & Analytics: near-real-time reporting and dashboards on expenditure, travel and invoice data, enabling informed decision-making and precise budget management.
  • SAP Concur mobile app: comprehensive management of expense claims, bookings and approvals from anywhere, with photo-based receipt capture and mileage tracking.
  • Integrations & partner ecosystem: over 300 integrations with ERP systems, HRIS, accounting tools and third-party solutions (SAP S/4HANA, SAP SuccessFactors, Concur TripLink, TripIt Pro and many more).

A solution designed for multi-country and multi-entity environments 

Hosted in the SAP Cloud and operational in over 150 countries, SAP Concur is designed to meet the needs of international groups. It combines a proven standard functional foundation with a high degree of customisation, enabling the management of:

  • Local tax and regulatory requirements (recoverable VAT, taxes, specific social legislation)
  • The spending policies specific to each country or entity
  • Group governance and centralised real-time reporting
  • The operational specifics of international travel (currencies, time zones, local suppliers)

Our approach to SAP Concur implementation

How do our experts support you with the implementation of SAP Concur?

At Arago, an SAP Concur project is, above all, a project to transform finance and travel processes, with a significant operational impact. Our role is not limited to technical deployment: we ensure that the solution is configured to closely match your financial business realities, integrated into your existing ecosystem, and adopted on a long-term basis by your frontline teams. To cater for different contexts and levels of maturity, we offer packaged approaches, designed to adapt to your constraints in terms of deadlines, scope and complexity, whilst ensuring a consistent and controlled implementation of SAP Concur.

A methodology focused on value creation

1. Scope and analysis of expenditure

We conduct an in-depth analysis of your current spend management processes, your existing tools, and your budgetary and regulatory constraints. This joint scoping exercise (involving Finance, Procurement and IT) enables us to prioritise initiatives, define a realistic scope, and ensure the project is on the right track from the outset. Drawing on our practical experience, we also challenge your practices against industry best practices to identify the most impactful optimisation levers from the outset.

2. Functional design and target spending policy

Our consultants work alongside your teams to co-design the target processes in SAP Concur: approval workflows, compliance rules, travel and procurement policies, and delegation levels. We strike a balance between group-wide standardisation and local flexibility, and design a functional architecture tailored to your SAP and third-party ecosystem. Particular attention is paid to the design of the core model: a well-structured model from the outset ensures that future roll-outs (new entities, new countries) are faster, less costly and more consistent across the group.

3. Configuration and technical integrations

Our consultants configure the SAP Concur modules in line with the defined processes and set up integrations with SAP, your HRIS or your accounting tools. The functional and technical consistency of the entire system is guaranteed.

4. Testing and validation of scenarios

The tests are carried out in collaboration with your business teams to validate all scenarios: submission and approval of expense claims, invoice processing, compliance settings and integration workflows. Any issues are resolved before the system goes live.

5. Go-live and operational deployment

Arago supports the go-live process with a roll-out plan tailored to your specific circumstances (phased by business unit, by country or globally). We ensure business continuity through targeted project communication and enhanced support during the start-up phase.

6. Support, adoption and continuous optimisation

Our support doesn’t stop at go-live. We provide functional support, train key Finance and Travel users, analyse usage metrics and identify ways to optimise expenditure processes. But our role goes further: as a long-term partner, we continue to challenge your practices, anticipate changes to the solution and help you get the most out of SAP Concur as your organisation grows.

At every stage, change management, training and communication are fully integrated into our approach, as the value of SAP Concur is measured above all by how it is actually used.

Why choose Arago as your SAP Concur integrator?

Choosing Arago for your SAP Concur project means choosing an integrator whose expertise in finance and travel is as strong as its technical mastery of the solution. Our consultants understand the challenges faced by CFOs and Travel Managers (tax compliance, cost control, employee experience) and configure SAP Concur accordingly.

SAP Concur expertise focused on delivering tangible financial results

  • In-depth knowledge of all SAP Concur modules: Travel, Expense, Invoice, Request and Intelligence, with a financial and technical understanding of your business challenges.
  • Proven experience in projects involving the digitisation of expense claims and the overhaul of travel policies in multi-country, multi-currency and multi-entity environments.
  • In-depth knowledge of financial regulatory requirements: recoverable VAT, taxes, local tax compliance, etc. These critical issues are taken into account right from the functional design phase.
  • International presence of our Finance and Concur consultants: France, Switzerland, Belgium, Portugal, Canada and beyond.

An approach focused on real-world use and measurable operational benefits

  • Change management for in-flight finance: training for accounting teams, travel managers and staff on business trips to ensure rapid adoption and a clear return on investment.
  • Methods tailored to the specific requirements of your finance department (closing deadlines, budgetary policies, delegation levels) rather than based on a standard model.
  • Performance-focused post-deployment monitoring: analysis of expenditure metrics, detection of anomalies, recommendations for optimising SAP Concur compliance rules.

A trusted partner for your finance and travel needs

Arago acts as a true operational finance partner, capable of challenging your spending policies, anticipating integration risks and adapting to regulatory changes within your organisation. Our T&E consulting services cover the entire cycle: structuring your strategy at the outset, optimising processes during the project, and continuous improvement after go-live. The aim: to be your long-term strategic partner and make SAP Concur a sustainable driver of financial performance.

Add-ons developed by Arago

In addition to the standard features of SAP Concur, our teams develop additional applications to meet specific finance and travel requirements that are not covered by the standard solution. These extensions integrate seamlessly, securely and scalably into your existing finance environment.

Dedicated post-go-live support

Once the system goes live, our teams remain at your side with a support service covering both operational and technical aspects, tailored to your needs: incident management, configuration changes, version upgrades and support for new users. A point of contact who understands your setup and context, ensuring seamless service continuity.

An open ecosystem with over 300 certified partners

SAP Concur is one of the few solutions on the market to feature a dedicated App Center, bringing together more than 300 certified partners who natively enhance the platform. Far from being mere technical connectors, these integrations deliver tangible business value: legal and tax compliance management, travel solutions (TMC, hotels, mobility), VAT recovery, and integration with your accounting and ERP tools. This ecosystem makes SAP Concur an open and scalable platform, capable of adapting to the specific needs of your organisation without the need for bespoke development.

Arago, a partner right where you do business 

Our teams of SAP Concur consultants operate from our offices in France, Switzerland, Belgium, Portugal and Canada. This international presence enables us to support multi-country projects with in-depth knowledge of local regulatory and operational contexts, whilst ensuring consistency in methodology and quality across the group.

Want to find out more about SAP Concur and the support we offer?

Our consultants specialising in finance and business travel transformation are on hand to analyse your situation, identify the SAP Concur modules most relevant to your organisation, and provide you with an initial estimate tailored to your specific needs.

FAQ: frequently asked questions about SAP Concur

What is SAP Concur?

SAP Concur is a cloud-based suite for managing business travel, expense claims and supplier invoices, developed by SAP. It enables companies to automate and centralise their entire business expenditure cycle: from travel requests to payment processing, including the submission and approval of expense claims. Designed for mid-market and large enterprises, it is available in over 150 countries and used by more than 46,000 organisations.

What is the difference between SAP Concur and traditional expense management software?

Unlike a standard expense reporting software, SAP Concur is an integrated platform that connects travel, expense and supplier invoice management within a unified ecosystem. It natively integrates artificial intelligence to automate the capture of supporting documents, compliance checks and anomaly detection, thereby providing real-time visibility into all of the company’s expenses.

What modules does SAP Concur offer?

SAP Concur comprises several add-on modules: Concur Travel (business travel management), Concur Expense (expense claims), Concur Invoice (supplier invoices), Concur Request (travel requests) and Concur Intelligence (reporting and analytics). Organisations can deploy the entire suite or start with the modules that are a priority for them, depending on their needs.

Is SAP Concur suitable for international companies?

Yes. SAP Concur is designed for organisations operating across multiple countries. It incorporates local regulatory requirements, supports multiple languages and currencies, and enables centralised spend governance whilst allowing flexibility for each local entity. The solution is available in over 150 countries.

How much does an SAP Concur project cost?

The cost depends on several factors: the modules deployed, the geographical scope, the size of the business and the level of integration with existing systems. It includes SAP licences and integration services. Arago carries out a preliminary assessment to provide a quote tailored to each specific situation.

Why use an SAP Concur integrator?

SAP Concur is a comprehensive and customisable solution whose implementation requires expertise in finance and travel, technical proficiency in system integration (ERP, HRIS, accounting tools) and strong change management skills. A certified integrator such as Arago ensures the project’s success, aligns the solution with the company’s processes and maximises user adoption.

Is Arago an SAP Concur partner?

Yes, Arago is an SAP Gold Partner, which attests to a high level of expertise and commitment to SAP solutions, including SAP Concur. Arago supports its clients throughout the entire process: from scoping to post-go-live optimisation, with a team of consultants specialising in finance and business travel transformation.