On June 5, 2025, we had the pleasure of organizing a breakfast with our partner myMeta, an opportunity to exchange views with our customers on a subject that has become an essential part of HRIS projects: digital adoption. This convivial gathering highlighted how digital adoption tools are transforming the use of business applications, in particular SAP SuccessFactors, and more generally the experience of HR users.
The morning session featured 3 highlights:
Philippe Peyresaubes, representing myMeta, opened the session with a rich and illustrated presentation of the editor's positioning. myMeta is a digital adoption solution, i.e. an intelligent layer superimposed on web applications to guide users, improve the interface and ensure data quality.
One of myMeta's key differentiators is its ability to dynamically modify the user interface without impacting the source code of the underlying application. Thanks to its positioning in the browser, the solution can :
This front-end overlay operation guarantees great flexibility without compromising system security or integrity. What's more, no personal data is collected or stored, fully complying with RGPD requirements.
Another major advantage of myMeta is its integrated support module, which can be activated without leaving the work screen. It enables :
This process saves time, streamlines the handling of incidents and avoids the need to send numerous emails back and forth.
With over 150 international customers, myMeta is now used in a wide range of sectors: industry, energy, retail, finance, services... The solution works with any web-based software, including specific in-house developments.
It is particularly powerful when coupled with complex HR projects such as those carried out with Arago on SAP SuccessFactors, where it optimizes processes while simplifying their use.
Harleen Siassia, Director of Group HR Solutions at Equans, and Fatimata Thioune, HR HRIS Project Manager, shared their experiences of the deployment of SAP SuccessFactors with the support of Arago and the integration of myMeta.
Equans is a recent group, officially formed in 2022, following ENGIE's split between its production and services activities. Specializing in energy, HVAC, facility management and digital services, the group now boasts :
One of Equans' fundamental HR pillars is clear: attract, develop and retain talent, with competent, committed employees who are close to the field.
From 2023, Equans has launched an ambitious international HRIS project with the support of Arago, starting with the Performance & Succession module, then continuing with Recruiting, Learning and Compensation.
The aim was twofold:
The challenge was also symbolic: to propose a unifying project that gives meaning, in a young group undergoing transformation. By 2024, more than 50,000 employees in 5 main countries had already embarked on the project.
Thanks to myMeta, Equans was able to completely rethink :
This key component centralizes useful employee information (career path, aspirations, performance and talent feedback...) to feed the nine-box in talent committees. It replaces a multitude of illegible tabs and portlets with a clear, concise screen.
For our part, feedback on this project has been very encouraging, with our teams getting to grips with the technical side since the launch at the end of last year. Feedback from our internal customers on the ergonomics of SuccessFactors has been very positive, from the 1st level right up to top management. Today, we've adopted SuccessFactors, and its use has become an integral part of our assessment processes.
The adoption of the tool has been significantly improved, on the HR side as well as on the managerial and operational side:
In every country, including those on the other side of the world, feedback is unanimous on the quality of the design and ergonomics. One of the key success factors mentioned: a clear expression of needs from the outset, to enable the technical teams (Arago, myMeta) to make effective proposals.
For Bel, Hassina Zennadi shared a rich testimonial on the concrete impact of myMeta in transforming their HR experience. After an attempt with another, less powerful tool, Bel found in myMeta an agile partner for :
The collaboration was carried out with agility, supported by a single point of contact on the customer's side, which greatly facilitated exchanges. Strict deadlines and respect for roles were key, particularly with a form that was well defined before myMeta's intervention. Last but not least, our mastery of SuccessFactors and our common vocabulary ensured that exchanges were both fluid and efficient.
One of the best pieces of feedback we get is from managers' e-mails to HR, who pass them on to us. When a manager writes to us: "The HRIS is evolving and improving year after year. The “guide” to finding forms is particularly useful! Thank you and well done for this innovation 😉 ", it's more than a return on investment.
The success of these projects also relies on clear governance, fixed processes prior to development, and seamless collaboration with myMeta teams. It's not just design, it's a strategic building block for maximizing the efficiency of your HR processes in SAP SuccessFactors.
A big thank you to myMeta, Equans and Bel for this enriching morning, thanks to their contributions and feedback.
Would you like to find out more about how myMeta can improve your processes and encourage better use of your tools? Contact us!