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Galápagos: tomorrow's intelligent spend management with SAP Concur

Galapagos' challenges

transforming expense management for efficiency and compliance

The digitalisation of Travel and Expense management with SAP Concur is part of the group’s financial digital transformation strategy.

Logo Galapagos

solutions used

Galapagos has opted for SAP Concur solutions to build an efficient T&E management solution.

SAP Concur Travel

You can simplify your employees’ travel experience, increase their compliance and control your company’s costs, all in one place.

SAP Concur Expense

Integrating your expenses data means that your company can always control spending anywhere and at any time.

new T&E solution to support digital transformation

context & goals

Galápagos is a clinical-stage biotechnology company, specialized in the discovery and development of small molecule medicines with novel modes of action, whose ambition is to become a leading global biopharmaceutical company, focused on the discovery, development and commercialization of innovative medicines that will improve people’s lives.

Galápagos wanted to deploy a new solution to improve productivity, respect of the expense policy, better expense management and control of fraud and optimize user-experience. As a biotech company, Galápagos also faces specific and strategic compliance issues. Thus, being compliant with the Sunshine Act. The goal was also to support the growth of the company, and this, for the 10 countries where they are established.


SAP Concur is the best answer for the challenges faced by Galápagos.

Arago was the preferred choice of Galápagos in order to implemement the Expenses & Travel solution of SAP Concur and to adress the main challenges by: defining the Core model, ensuring the use of best practices and respecting time and regulatory constraints.

The added value were achieved by:

  • supporting the «To Be» situation
  • efficient project management and functional / technical support
  • providing configuration on time for testing


  • integration into the company’s financial digital transformation strategy
  • reduction in paper receipts, with the rise of smart receipts
  • increased pressure for productivity improvement and process simplification
  • boost in employee satisfaction and engagement, often correlated with enhanced safety and well-being

100% adoption, more efficiency from a user and back office perspective, fully integrated with our ERP, and last but not least, visibility to KPIs.

Michelle Mertens, Associate Director Financial Controlling & Compliance