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Cdiscount: improve the HR performance of France’s #1 e-commerce company

Cdiscount's challenges

improve HR performance to support double-digit growth

The redesign of Cdiscount's payroll system initiated a global HRIS modernization project to enhance HR performance, accommodating a growth of +10% annually and providing an integrated, user-friendly system with SAP SuccessFactors at its core.

Logo Cdiscount

solutions used

Cdiscount has choosen SAP SuccessFactors solutions to support growth.

SAP SuccessFactors Recruiting

This solution makes it simple to streamline and optimise your recruitment processes, from job posting and candidate sourcing to applicant tracking and onboarding.

SAP SuccessFactors Compensation

This gives you a simple way to manage employee compensation programmes as well as ensuring fairness and alignment with business objectives.

SAP SuccessFactors Employee Central

This cloud-based HR management system provides you with a central repository for employee data, streamlines your HR processes and allows you to manage your workforce more efficiently.

SAP SuccessFactors Performance and Goals

You can manage and track employee goals and performance effectively, which ensures alignment with organisational objectives and boosts employee involvement and productivity.

transforming processes for growth and efficiency

context & goals

The redesign of the payroll system was the trigger for a global HRIS modernisation project to improve HR performance and:

  • Accompany a growth of + 10% per year.
  • Share HR information with the managers and the Management Committee.
  • Give them the means to really manage their teams.
  • Manage a large internal mobility, with very many input / output movements.
  • Adopt effective, easy-to-use, user-friendly, scalable and 2.0 solutions.

Cdiscount wanted a new integrated and open HRIS system including payroll, centralized employee management, salary review, career interview management, recruiting and training management, registration of  staff entries and exits.


The SAP SuccessFactors suite was chosen for its openness and ability to integrate into a sophisticated architecture, with Employee Central modules for the core HR, Compensation for salary review with bonuses, Performance & Goals for the management of campaigns for professional interviews.

SAP SuccessFactors is at the heart of the new HRIS, offering, thanks to its Boomi integration platform, a unique repository for updating Inputs & Outputs for third-party applications: AD account, badge management, expense reports, time management, recruitment and training management, payroll.

Arago has proved to be the ideal partner with its triple expertise SuccessFactors / project / business, but also thanks to its business agility “born in the cloud” and its sense of commitment.


  • accelerated HR processes with automation
  • substantial reduction in data double-entry
  • enhanced accessibility for managers and employees
  • improved HR efficiency
  • elevated internal company image
  • increased commitment from managers

Arago is a company like Cdiscount, with dynamic young teams, responsive, attentive, who quickly understood our expectations and were able to respond throughout the project, and even today.

Vincent Beauperin, HRIS and Payroll Manage