case studies

back to all cases
BIC Group cover

BIC Group digitises global expense management with SAP Concur

BIC Group's challenge

standardise expense report management globally

The BIC Group has initiated the global deployment of the SAP Concur solution to standardise the management of expense reports. Supported by Arago, the global IT department, based in France, carefully laid the foundations of the project, taking the necessary time to establish governance and a Core Model that can be deployed worldwide.

Logo bic

solutions used

BIC Group chooses SAP Concur solutions to help optimise travel and expense management.

SAP Concur Travel

You can simplify your employees’ travel experience, increase their compliance and control your company’s costs, all in one place.

SAP Concur Expense

Integrating your expenses data means that your company can always control spending anywhere and at any time.

simplify global expense management at BIC Group

context & goals

As the world leader in stationery, lighters and shavers, BIC has been making everyday life easier for consumers for more than 75 years, with essential, high-quality products that are accessible to everyone, everywhere in the world. This vocation has enabled the group to make the BIC® brand, registered worldwide, one of the most recognized.

Bic needed to:

  • Respect the tax rules of the countries and the spending policy of the group.
  • Offer a simple and intuitive platform for each group entity.
  • Establish governance and a core model that can be deployed worldwide.

The choice to deploy the SAP Concur Expense platform was an obvious one for the BIC Group.

The solution allows to :

  • Address all the countries in the group.
  • Connect to other systems (ERP, IS and HR).
  • Evolve in the Cloud (the group’s desire to deploy global tools in the Cloud).
  • Optimise cost control through reporting.

The adoption of SAP Concur was an opportunity to rethink the accounting organisation at five levels: geographical area, country, department, cost centre, entity.

The success of the project is based in part on the effort made to define a core model that can be adapted to each country, with a strong focus on the finance part (tax rules, group policy and charts of accounts) for international deployment.

BIC also chose to adopt SAP Concur Mobile, a real plus for users.


  • rapid adoption and high user satisfaction
  • smoother processing for finance teams
  • simplification, time savings, improved compliance
  • direct integration into ERP and automatic integration of employees from internal tools (HR, IT) into SAP Concur is an asset for accounting

By working with the same Arago team for two years, we have benefited from a trusted partner who knows our environment and the specifics of our organisation.

BIC Group
Thomas Rivière, SAP Concur Program Manager