When you deployed SAP Concur, the goal was clear: simplify travel and expense management, automate processes, and strengthen compliance. And that goal remains fully valid today.
But your needs are changing. New structures, internal changes, increased regulatory requirements, cost pressures... At the same time, SAP Concur itself continues to evolve at a rapid pace, with the integration of artificial intelligence, new management features, and ever-increasing automation.
The result? Even a solution as robust as SAP Concur may, over time, no longer be perfectly calibrated to your current reality.
Poorly applied local tax rules, the reappearance of manual processes, partial use of new AI capabilities, or incomplete budget visibility are all signs that it is time to take stock.
At Arago, we perform SAP Concur Health Checks to help you realign your instance with your business, regulatory, and technological challenges.
The goal: to secure your processes, activate advanced features that you are not yet using, and ensure that your solution remains a lever for sustainable performance.
With an ROI of up to 628% over three years according to IDC, SAP Concur demonstrates considerable potential for optimising expense management. The integration of AI further enhances this performance by automating processes and improving compliance. But you still need to exploit it to the full.
Here are 5 signs that it's time to consider a complete review.
If your HR or finance teams are still spending time exporting Excel files, correcting errors or checking for duplicates, it's probably because automation hasn't been implemented (or isn't optimised with SAP Concur's current capabilities). Concur is evolving rapidly: are your settings keeping pace?
Geographical expansion? New entity? Concur allows you to manage local compliance, but your platform must be configured for this purpose and adapted to each context. During a Health Check, we verify tax rules, currencies, VAT rates, travel allowances, etc.
Too many screens? Too many steps? Receipts getting lost? This doesn't mean that Concur is poorly designed, but rather that your UX is no longer aligned with expectations. Good configuration = optimal adoption.
One of the great advantages of cloud solutions such as SAP Concur is their ability to continuously evolve to incorporate new regulations, technologies, and market trends.
Concur continues to innovate: version V4, embedded artificial intelligence, new Dashboard Analytics, enhanced OCR, next-generation Travel Allowance... All these features are designed to improve efficiency and user experience.
An audit allows you to quickly identify features that are not enabled in your environment and deploy them to maximise the value of your solution.
If your exports are missing data, if you don't have a consolidated view, or if you spend time reprocessing information, it's time to review your access rights, segmentation, and reporting templates.
As SAP Concur experts, we carry out a comprehensive assessment of your instance, including:
A well-configured platform saves time, ensures compliance and improves performance. Don't let your solution become obsolete: make sure it evolves with your needs. Would you like a diagnosis? Contact us to schedule your Health Check.