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HR Tech Innovation Summit Montreal 2027
events
Montreal Convention Centre (Palais des congrès de Montréal), Canada

HR Tech Innovation Summit 2027: reimagining HR operating models in the age of agentic AI

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Artificial intelligence is rapidly transforming the way HR teams operate, support employees and deliver value across the organisation.

The HR Tech Innovation Summit 2027 will bring together HR leaders, HR technology experts and transformation specialists from across Quebec and North America to explore the innovations shaping the future of human resources. From agentic AI and workforce transformation to skills-based organisations and HR analytics, the event will showcase practical strategies for modernising HR operations and preparing organisations for the next era of work.

Why attend the HR Tech Innovation Summit?

The HR Tech Innovation Summit is designed for organisations looking to anticipate changes in HR, evaluate emerging technologies and rethink their operating models.

Attendees will have the opportunity to:

  • explore the latest HR technology innovations;
  • understand practical applications of artificial intelligence;
  • connect with HR leaders and technology experts;
  • discover new approaches to workforce transformation;
  • learn from real-world experiences and success stories;
  • identify opportunities to improve employee and manager experiences.

Key themes from the 2027 edition

This year's programme focuses on several transformational topics:

  • Agentic AI
  • Preparing organisations for AI
  • AI Agent Orchestration
  • Skills-Based Organisations
  • HR Analytics
  • Future of Jobs
  • Agentic Organisations

These themes reflect the growing need for HR leaders to move beyond experimentation and begin integrating AI into HR operating models in a structured and responsible way

Featured masterclass: Karam El Wardi on Agentic AI

One of the most anticipated sessions of the event will be the masterclass led by Karam El Wardi, Founder & CEO of Polaris ETP, in collaboration with Arago.

Redesigning the HR operating model with Agentic AI: from chatbot to digital coworker

Drawing on real HR transformation projects and practical deployments, this masterclass will explore how agentic AI can be integrated across every layer of the HR service delivery model, including:

  • employee self-service;
  • HR shared services;
  • managers;
  • HR Business Partners (HRBPs);
  • centres of expertise.

Participants will learn how to:

  • distinguish between chatbots, automation scripts and AI agents;
  • identify the most relevant HR use cases for agentic AI;
  • design the mission and responsibilities of a digital coworker;
  • define governance frameworks for AI agents;
  • prepare HR organisations for the next generation of AI-enabled services.

Based in Montreal, Karam El Wardi brings 17 years of HR transformation experience across North America, Europe and Africa. As the founder of PeopleHub, a trusted agentic AI layer connected to SAP SuccessFactors, he offers a pragmatic perspective on how organisations can move from AI experimentation to real operational value.

Why meet Arago?

Throughout the event, Arago's team will be available to discuss the challenges facing HR leaders and HRIS teams as they prepare for the future of work.

Key discussion areas include:

  • SAP SuccessFactors;
  • AI-enabled HR transformation;
  • HR operating model redesign;
  • HR technology adoption;
  • Skills-Based Organisations;
  • HR data and analytics;
  • Change Management and User Adoption.